CPFL identifies more than 148 thousand families eligible for the Social Tariff

A Social Rate guarantees the up to 65% off in electricity bills for low-income consumers.

In the regions of Sorocaba, Baixada Santista, Jundiaí and in the cities of Indaiatuba, Salto e Itu, supplied by CPFL, more than one thousand 92,1 consumers already receive the Social Tariff.

However, this number can reach 240,5 thousand, since 1 other48,4 thousand families are eligible for benefit, according to CPFL estimates.

A accession of customers to the program is Automatic and made by the dealership itself, but divergent and outdated data in the CadÚnico (Single Registry), from the Federal Government, may make it impossible to qualify for and receive the benefit.  

More than 7,7 million families who are entitled to the Social Tariff do not use it

Gustavo Uemura, commercial director of CPFL Energia distributors, explains that inclusion is done by crossing of records of customers in the company's system with those in CadÚnico. To identify those eligible, the information must be identical in both databases.

“It can happen that name is not spelled the same way on both platforms or the consumer has a address in the government registry and another in CPFL’s registry. These are some of the discrepancies that prevent the customer from being immediately included in the Social Tariff”, highlights Uemura. 

The company claims to run campaigns on social media, customer service channels and via email to encourage customers who meet the requirements to receive the discount. It is a percentage that can make a difference in the budget of many families.”, concludes the director.  

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Check data from June 2024, on the number of registered Social Tariff customers in cities served:

Sorocaba and Region 

Baixada Santista and Region 

Jundiaí and Region

Indaiatuba, Itu and Salto

Who is entitled to the Social Rate?   

Families are eligible for the benefit registered in the Single Registry for Federal Government Social Programs that meet the following criteria: 

Income monthly family per capita less than or equal to half the minimum wage national;    

– Family that has among its members carrier of illness or disability: physical, motor, auditory, visual, intellectual and multiple, and need to do treatment, medical or therapeutic procedure with continued use of gadgets, equipment ou instruments that depend on electricity;   

- Family Indian ou maroon;   

– Elderly people with 65 years and over ou disabled people who receive the BPC (Continuous Social Assistance Benefit), under the terms of articles 20 and 21 of Law No. 8.742, of December 7, 1993.  

News

Discounts on the Social Electricity Tariff range from 10% to 65%, according to the consumption range:

For families indigenous e quilombolas that meet the requirements, the initial consumption range is higher and the discount can reach 100%:  

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How to register? 

To register No. Single or to update registration data, just look for the CRAS (Social Assistance Reference Center) closer. 

Once registered with CadÚnico and if you meet the criteria, CPFL makes the membership automatic of the customer on the Social Tariff and he starts receiving the bills with the discount.

 It is essential that the CadÚnico information is identical to that in the company's database. That includes full name (no errors or abbreviations) and numbers de documents , the CPF, RG e NIS, in addition to the address.   

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