Casa dos Ventos creates platform to optimize customer experience

“Digital Concierge” allows the consumer to monitor the work
1 minute(s) of reading
Casa dos Ventos desenvolve plataforma que otimiza experiência do cliente
Photo: Pixabay/Günther Schneider/Reproduction

Casa dos Ventos, a sustainable solutions company, brought together in a single product a solution encompassing two Tendencies of the sector: the growing digitalization of the electrical sector and the increase in demand for consumers for a greater autonomy.

The platform “Digital Concierge” assures customers of company one participation more active at contract management of energy supply.

As its name suggests, the platform offers users a variety in functionalities such as monitoring the work, financial and environmental benefits, contractual data, corporate documents, among others.

"With the expansion of our customer portfolio and the progressive opening of the free market, we understand that it is important to expand our digital presence, offer targeted channels and improve relationships with partners”, explains Guilherme Salles, Head of Technology at Casa dos Ventos.

More information about the platform can be obtained by contacting the company, through this link

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Frederico Tapia
Journalism student at UNESP on the Bauru campus. He has experience in producing journalistic articles.

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