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Quality Policy

The strategic principles that guide the development of our activities, in accordance with the ISO 9001:2015 standard.

Last updated: February 2026 Quality Management System — ISO 9001:2015

Our Commitment

O Canal Solar, in its development activities, with the purpose of connecting and informing the Brazilian energy market, and in accordance with the ISO 9001:2015 standard, has the following strategic principles:

To guarantee the quality of its processes and services with the aim of satisfying its customers.
Meeting the requirements of the Quality Management System, the needs of its customers, and the relevant legal and regulatory requirements.
To pursue continuous improvement of the quality management system, the development of service processes, and the skills of its employees, through established goals, plans, and programs.

Ethical and social responsibility

Finally, and just as important as the topics discussed previously, is the concern for a sustainable work environment and healthy relationships with all stakeholders; Canal Solar is committed to the principles of ethical and social responsibility in all its activities and operations, thus stipulating its ethical and social responsibility policy.

How do we apply this in practice?

The policy guides the daily routine of the newsroom and support areas: fact-checking with identified sources, technical review of content, transparent correction of errors, and formal handling of all feedback received.

Speak to our quality management team.

Suggestions, complaints, and feedback regarding our processes and services are recorded and handled by the responsible team.

Register a complaint
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