Integrators report the importance of qualified distributors in the PV sector

The role of the integrator requires attention, from choosing the supplier to choosing the project that best suits the client. Therefore, every care is necessary to look for a capable company and deliver a high cost-benefit ratio.

Given this scenario, BelEnergy carried out a survey with reports from integrators who work in collaboration with the brand, which highlighted the importance of qualification in the sector.

Gisele Lopes works at Solo e Solar, an integrator that installed an on-grid system, with a power of 74,87 kWp. According to her, 545 W modules, a 60 kW BelEnergy Plus inverter and Staubli MC4 connectors were used. In total, the customer is saving R$10 per month.

“Customers always ask about the quality of the modules, warranty, whether the company we buy from is reliable and whether it will arrive within the estimated time. BelEnergy, as it has the largest stock in Brazil, is able to deliver on time and always works with the best brands,” he said.

“We buy all material through the online platform, which optimizes our sales. And after-sales is very humanized, we always have access to our salesperson and the technical support team. The company has excellent professionals, which is why I won’t give up buying from BelEnergy”, he emphasized.

Nascélio Araujo, who works at Vs Elétrica Energia Solar, also shared his experience with the distributor when installing a system. “We always focus on sizing a plant, so that the client has savings of at least 80%, according to the rates in the state of Ceará.”

“In other words, we aim for the maximum efficiency that the customer can obtain, always seeking the highest possible savings rate, both with the value of the kit and with the generation they will have in hand”, he reported.

Still according to Araujo, the focus of production needs to be on consumer satisfaction, adding savings on energy bills, safety and credibility of the equipment. “Working with quality equipment is one of our visions, as in this case we are sure that it will be a well-completed project”.

“After-sales is also important for good relationships, it is the moment when the customer has their system working and where feedback is received. With them we have a great evolution where we always focus as much as possible on improving the points in which they are reported”, he concluded.

Bruno Felipe, marketing manager at BelEnergy, added that carrying out the research with these cases speaks directly to the objective of the new campaign launched by the company, which includes improving the quality of service, product efficiency and expanding the structure to better serve the entire demand from integrators, always thinking about the best for their customers.