A Ideatek, which serves as the exclusive Service Partner of SMA in Brazil since 2018, announced the creating a store on Mercado Livre for sale of spare parts for the manufacturer's inverters.
According to a Rogério Mattos, general director of Ideatek, the objective of the initiative is facilitate and simplify the spare parts purchasing process, making acquisition faster and more intuitive, with the possibility of installments, fast delivery and free shipping throughout Brazil.
“Ideatek’s mission is to make life easier for SMA customers when accessing these parts, which are generally sold by us. However, this has always been a complicated, time-consuming and bureaucratic process”, he reported.
Therefore, Mattos stated that the launch of the new store at Mercado Livre is an initiative that, from now on, makes life easier for the installer and the customer in this sense.
At the moment, the products sold on Mercado Livre are the ones most requested by SMA customers: Surge Protectors, Sunclix Connectors and SMA Inverter Accessory Kits, for the Sunny Boy, Sunny Tripower X and Sunny Highpower PEAK3 models.
According to the company, the perspective, however, is to add other items gradually, always with the consent of SMA and according to market demand.
For André Gellers, County Manager at SMA Brasil, “this initiative is aligned with our efforts to position the customer at the center of all our actions, providing value-added solutions, convenience, quality and trust”.
This is the first initiative of its kind in Brazil supported by the manufacturer for the sale of spare parts for inverters via Mercado Livre. To discover Ideatek’s new virtual store, visit ideatek.mercadoshops.com.br.
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