A ANEEL (National Electric Energy Agency) approved the opening of the second phase of the Public Consultation that deals with the consolidation of normative acts related to the rights and duties of consumers and other users of the public electricity distribution service. According to the Agency, the objective is to unite the rights of electricity consumers in just one standard, aiming to encourage distributors to serve consumers in the shortest possible time.
In the text of the new rule, the agency proposes reducing stages and reorganizing the deadlines for the consumer to obtain the electricity connection. According to the ANEEL, this measure is important to improve the business environment in the country. The document also proposes a calculation methodology for monetary compensation for non-compliance with deadlines and undue suspension.
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In addition, it proposes the refund of double the amount in case of undue charges, compensation for electrical damages and deadlines for carrying out works. For more information click here. In the first phase of the consultation, around 2 thousand contributions were received, this is the second largest contribution that the Agency has received in a public consultation in the last 9 years.
Those interested in participating in the second phase of Public Consultation No. 18/2021 must send their contributions by October 3, 2021 to the email cp018_2021_fase2@aneel.gov.br. Access the consultation documents by clicking here.
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