TSUNESS achieved a satisfaction score of 98,6% among customers who used technical support. The result was based on 404 evaluations received from the 622 services provided in May.
“With a highly qualified technical team, we offer specialized service throughout the country,” highlighted Victor Segato, Head of Operations in Latin America for the manufacturer.
“Whether it’s installing microinverters, configuring systems or resolving queries, support is ready to help with agility, knowledge and, most importantly, customer service,” he highlighted.
TSUNESS MX3000D Microinverter: efficiency, safety and cost-effectiveness for PV systems
According to the executive, the company's service structure is designed to be simple, accessible and close. “We know that, in the day-to-day life of an integrator, every minute counts. That's why TSUNESS provides direct and practical channels, such as WhatsApp and email, so that customers can have their demands resolved quickly.”
“For TSUNESS, to offer cutting edge technology goes beyond delivering good equipment. It also means taking care of the experience of those who chose the brand – from the first contact to after-sales. And the numbers show that this care is being recognized by those who matter most: the customer”, concluded Segato.
TSUNESS Technical Support Contact
The customer service team is available through official channels. companhia. Contact can be made by email, at suporte@tsun-ess.com, or by WhatsApp: +55 31 99635-3765.
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